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Frequently Asked Questions

  • What services do you offer?
    We can handle every aspect of your countertop project including design and consultation, digital site measure, state of the art fabrication using a mix of new world technology and old-world craftmanship, and professional installation. We are here to help you every step of the way to help ensure that your project matches your vision!
  • How do I clean and maintain my countertops?
    To clean your countertops, use a mild dish soap and warm water. Avoid using abrasive cleaners or scrub brushes that can damage the surface. Wipe up spills promptly.
  • Can I cut directly on granite or quartz countertops?
    While granite and quartz are both highly durable, it is not recommended to cut directly on the surface. It can dull your knives and potentially leave scratches on the countertop. Always use a cutting board to protect both the countertop and your knives.
  • Can I install granite or quartz countertops myself?
    Installing these countertops is a complex task that requires specialized tools and expertise. Our installers have the experience and care to ensure that the countertops will look their best once installed including seams, backsplash, and the mounting of undermount sinks.
  • Are granite countertops resistant to heat?
    Yes, granite countertops are heat-resistant and can withstand hot pots and pans placed directly on their surface. However, it's still advisable to use trivets or hot pads to prevent thermal shock.
  • Do granite countertops require sealing?
    Most granite countertops come pre-sealed during the fabrication process. However, it is recommended to reseal them every one to three years, depending on the specific type of granite and the level of usage. Sealing helps protect the stone from stains and keeps it looking its best, and is quick and easy to do.
  • Can granite countertops chip or crack?
    While granite is a durable material, it can chip or crack under certain circumstances. Extreme force or impact from heavy objects may cause damage. However, with proper care and maintenance, such as avoiding dropping heavy items or standing on the countertop, the risk of chipping or cracking is minimal.
  • Can granite countertops be repaired if they get damaged?
    In most cases, damaged granite countertops can be repaired by a professional stone restoration specialist. Chips, cracks, or scratches can be filled, polished, and blended to restore the appearance. It's best to consult a professional who can assess the damage and provide appropriate repair solutions.
  • Are all granite countertops the same?
    No, granite countertops vary in color, pattern, and overall appearance. Granite is a natural stone, and each slab is unique. Even within the same type of granite, there can be variations in veining, mineral deposits, and overall aesthetics. It's recommended to view and select the actual slab for your countertops to ensure you get the desired look.
  • What are quartz countertops?
    Quartz countertops are surfaces made from engineered quartz stone, which is a combination of natural quartz minerals and synthetic materials. They are designed to mimic the appearance of natural stone while offering high durability and low maintenance.
  • Are quartz countertops heat resistant?
    Quartz countertops are generally heat resistant, but they are not heat-proof. It is recommended to use trivets or hot pads to protect the surface from direct heat exposure. Placing hot pots or pans directly on the countertop may cause thermal shock and potentially damage the surface.
  • Are quartz countertops resistant to stains?
    Yes, quartz countertops are highly resistant to staining due to their non-porous nature. However, certain substances like strong dyes, oils, and harsh chemicals may cause stains if left on the surface for an extended period. It is advisable to wipe up spills promptly to minimize the risk of staining.
  • How are quartz countertops made?
    Quartz countertops are made by mixing crushed quartz minerals with a resin binder and other additives. This mixture is then compressed under high pressure and cured with heat to form solid slabs. The slabs are then polished to achieve the desired finish.
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